Parent Page
Join us as we create community a community of support and learning for parents and educators

A Welcome From Us Both
Hi Parents,
Whether you are here to look for tuition or find advice, we hope that this page goes some way to supporting you and your family and answering the questions you might have about education.
If you've explored other parts of our website you might already know that we're Sarah and Liz, founders of Next Steps Education Ltd and Next Steps Tutors CIC. We've both worked in education for over 20 years and for the last four years have been supporting students who face challenges in their learning, whether they attend school, work from home or work with us in our tuition rooms. We think this places us well to answer some of the questions you might have. We've tried to address the most common ones here.
If you don't find the answers you're looking for or you're exploring the idea of tuition and have questions, do please feel free to pick up the phone to us too. Our number is 0330 460 4650.
Warmest regards,
Sarah & Liz
Common Conversations
Advice coming soon
Advice coming soon
Advice coming soon
Advice coming soon
Parent Hub Meetings
Parents need support too! Our Parent Hub sessions bring together families who are finding the pathway through education challenging. The groups are a space where we can come together in shared experience, find advice, share our journeys and offer support to each other.
We're currently looking for venues where we can hold more hubs across North Devon. If you know of a venue or are able to sponsor our hubs please get in touch!
We're looking for venues in:
- Bideford
- Barnstaple
- Holsworthy
Look out for updates or follow us on Facebook to find out where and when our next parent hubs will be.

Parent Hub: Parents with SEND children
Welcome to Next Steps Parent Hub: Parents of Children with SEND.
Join us at Next Steps Education...
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Support writing SEND Letters
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Fixed and Permanent Exclusions
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Points of Contact for Local Services
We know talking about your child and their education or health can sometimes be a confusing list of new names. We've listed the most common teams and organisations, along with their website links and contact details.
For each county, we've listed:
- CAMHS - Child and Adolescent Mental Health Services. This is run by the NHS with different services in each county
- MASH and MARU - Multi-Agency hubs and units where you can report a safeguarding concern
- SEND Teams - departments put in place and run by local authorities to ensure they assess and meet the needs of students with special educational needs and disabilities
- DIAS or SENDIAS - a free, impartial service that gives information and advice to parents of SEND students
Also check out the SEND Local Offer for your county which will list organisations, charities and groups that support you local SEND communities.
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Support in Devon
CAMHS Single Point of Access Team
Mental health support and advice
t: 0330 0245 321
e: CFHD. DevonSPA@nhs.net
Report a concern about a child
t: 0345 155 1071
Emergency out of hours: 0345 6000 388
SEND Team
EHC needs assessments, maintenance & reviews
t: 01392 380434
e: specialeducation@devon.gov.uk
Information, support and advice on Special Educational Needs & Disabilities
t: 01392 383080
e: devonias@devon.gov.uk

Support in Cornwall
t: 01208 834 600
e:
Safeguarding Concern (MARU)
t: 0300 123 1116
e: multiagencyreferralunit@cornwall.gov.uk
t: 01872 324 242
e: statutorysen@cornwall.gov.uk
t: 01326 331 633
e:

Support in Somerset
t: 0300 1245 012
e: camhsspa@somersetft.nhs.uk
t: 0300 123 3078
e: childrens@somerset.gov.uk
t: 0300 123 2224
e: childrens@somerset.gov.uk
t: 01823 355578
e: somersetsendias@somerset.gov.uk