Parent Hub
Join us as we create community a community of support and learning for parents and educators
A Welcome From Us Both
Hi Parents,
Whether you are here to look for tuition or find advice, we hope that this page goes some way to supporting you and your family and answering the questions you might have about education.
If you've explored other parts of our website you might already know that we're Sarah and Liz, founders of Next Steps Education Ltd and Next Steps Tutors CIC. We've both worked in education for over 20 years and for the last five years have been supporting students who face challenges in their learning, whether they attend school, work from home or work with us in our tuition rooms. We think this places us well to answer some of the questions you might have. We've tried to address the most common ones here.
If you don't find the answers you're looking for or you're exploring the idea of tuition and have questions, do please feel free to pick up the phone to us too. Our number is 0330 460 4650.
Warmest regards,
Sarah & Liz
Parent Hub Meetings
Parents need support too! Our Parent Hub sessions bring together families who are finding the pathway through education challenging. The groups are a space where we can come together in shared experience, find advice, share our journeys and offer support to each other.
We have two FREE ONLINE parent hub meetings coming up. You can join from a laptop, phone or tablet. Click the image below to register and we'll send you an email with the details.
Common Conversations
There's many reasons why your child may be struggling with school: common reasons we come across are social or academic pressures, bullying, anxiety, health problems, unmet SEND/ neurodivergent needs, concern for a family member at home.
Talk to your child to find out why they're struggling. A good way to do this is during an activity (dog walking, board games, etc) or whilst you're in the car together - it can seem less confrontational. Choose a good time when you have lots of time to listen and you can speak one to one.
When you know the reasons, your next step is to speak to someone at school who knows your child. Head of Year, SENDCo or Pastoral support are all good starting points. They will all have had many conversations with parents about non-attendance. Schools in general have a number of ways to support your child and re-engage them with education. Reduced timetables, additional pastoral support, lessons in small units and card systems are all common interventions they might suggest to support you.
Your first port of call it to talk with your child's GP. It's a good idea to make a list beforehand of things you'd like to address. Include your worries and any concerning behaviour that your child has shown. Dates and times can help too.
Speak with your child too. Some children may not want to worry you and be trying to cope with big emotions and difficulties on their own.
Most schools now have a Mental Health Lead, a trained member of the teaching team. Mental Health Leads may be able to give your child some simple strategies to support their mental health or low moods.
Write down your concerns and arrange an appointment with the school. A class teacher (primary) or Head of Year (secondary) can raise concerns with the school's SENDCo, a teacher responsible for planning extra support.
Schools now have effective 'ordinarily available inclusive provision': standard support and resources provided to all learners, including reasonable adjustments and interventions. A SENDCo may also involve other allied professionals, such as a Speech Therapist, Occupational Therapist, Educational Psychologist or CAMHS.
The term neurodivergent covers a range of conditions. Autism, ADHD, dyslexia, dyspraxia, dyscalculia, Tourette Syndrome and synesthesia are some.
Make an appointment with your GP and ask them to refer you onto an assessment pathway. Unfortunately the wait for assessments can be long (2 years to first appointment in some cases) but you may be able to speed things up by asking your GP about Right to Choose options.
Taking your child off the school register is a huge decision (see below). When elective home education is chosen for the right reasons, it can be extremely rewarding and beneficial for all family members. Many parents we speak to are considering home education to support their child's mental health.
We always advise speaking with the school as part of your decision-making process. In many cases, schools were not aware of concerns and are able to make adjustments to improve your child's school experience.
It's widely known that any parent has the right to remove their child from mainstream school by writing to the headteacher about your decision to electively home educate (EHE). Less known is the responsibilities that follow...
Things to weigh up are:
- Parents are responsible for providing a 'broad and balanced' curriculum. You don't have to follow the national curriculum or work to set hours.
- Parents are responsible for funding all costs associated with their child's education (social groups, books, resources, tuition, exam fees). Costs vary from £1,000 to £8,000 per year. Weigh this up against the cost of uniform, school trips etc.
- You may be visited by an Educational Welfare Officer, so it's a good idea to keep evidence of your child's learning (written work, photos, videos, group attendance). The government is currently considering a register for home schooled children. Your local authority may want an annual report of the education you've provided.
- Older students may find accessing post-16 options more difficult without GCSE qualifications in English and Maths. There's lots of competition for spaces at private exam centres with some charging upwards of £250 per subject sat.
- Working hours can be restricted. There's no legal age for leaving a child on their own but it is an offence to leave a child alone if it places them at risk of harm, leading to prosecution for neglect.
We've met and work with a number of very 'well-rounded' and capable home educated students. When decisions are considered and informed, EHE can be a positive change for your family.
Sometimes students are awarded an EHCP (Education Health Care Plan) to support a higher level of needs in their education and health.
If your child has an EHCP and you wish to withdraw them from a mainstream school then you are able to electively home educate if you wish.
If your child has an EHCP and you wish to withdraw them from a specialist provision, you may need to get permission to electively home educate from the headteacher or local authority.
It's uncommon for EHCP funding to be awarded to a parent as a personal budget so you will need to self-fund any future education costs for your child.
If you've been through the process of EHCP application and been rejected it can be a hard blow, but it's not final.
Read the paperwork you've been sent carefully and work to the timescales that have been set. You must consider mediation, even if you plan to appeal. Details for mediation should be in your local authority decision letter.
After mediation, you'll receive a certificate that you can then use in an appeal. DIAS (contact details below) may also be able to support you.
A common reason cited for EHCP refusal is 'not enough evidence'. Keep (and request) copies of all letters regarding your child's health and education and include them in any appeal.
Parents often assume that an official diagnosis will come with a follow-up plan. In our collective experiences, this is often not the case.
However, there are great online resources from charities and other organisations that we think are great support:
Your child may now be eligible for Disability Living Allowance. You can make an application via this link.
Useful to know...
The Mental Health Gap in Schools: Why Support Still Isn't Reaching the Children Who Need It Most
Mental health support in schools has come a long way in recent years. But despite new initiatives...
Devon County Council Term Dates 25-26
Devon County Council set term dates for all local authority maintained schools. Schools then set...
Support writing SEND Letters
A fantastic resource of letter templates for parents with SEND concerns from IPSEA, the leading...
Fixed and Permanent Exclusions
Advice on the laws around fixed-term school exclusions (sometimes called suspensions) and permanent...
Points of Contact for Local Services
We know talking about your child and their education or health can sometimes be a confusing list of new names. We've listed the most common teams and organisations, along with their website links and contact details.
For each county, we've listed:
- CAMHS - Child and Adolescent Mental Health Services. This is run by the NHS with different services in each county
- MASH and MARU - Multi-Agency hubs and units where you can report a safeguarding concern
- SEND Teams - departments put in place and run by local authorities to ensure they assess and meet the needs of students with special educational needs and disabilities
- DIAS or SENDIAS - a free, impartial service that gives information and advice to parents of SEND students
Also check out the SEND Local Offer for your county which will list organisations, charities and groups that support you local SEND communities.
Support in Devon
CAMHS Single Point of Access Team
Mental health support and advice
t: 0330 0245 321
e: CFHD. DevonSPA@nhs.net
Report a concern about a child
t: 0345 155 1071
Emergency out of hours: 0345 6000 388
SEND Team
EHC needs assessments, maintenance & reviews
t: 01392 380434
e: specialeducation@devon.gov.uk
Information, support and advice on Special Educational Needs & Disabilities
t: 01392 383080
e: devonias@devon.gov.uk
Support in Cornwall
t: 01208 834 600
e:
Safeguarding Concern (MARU)
t: 0300 123 1116
e: multiagencyreferralunit@cornwall.gov.uk
t: 01872 324 242
e: statutorysen@cornwall.gov.uk
t: 01326 331 633
e:
Support in Somerset
t: 0300 1245 012
e: camhsspa@somersetft.nhs.uk
t: 0300 123 3078
e: childrens@somerset.gov.uk
t: 0300 123 2224
e: childrens@somerset.gov.uk
t: 01823 355578
e: somersetsendias@somerset.gov.uk
